My New Volvo Complaints
Other Complaints About My New Volvos
We decided to buy 2 new old stock XC70’s because this model had been around for a long time and this was the final production year. We were kind of testing the waters before trusting Volvo’s newest lineup and so far this experience does not instill confidence in Volvo's new lineup.
1. The leather dash issues are ridiculous. It's bad enough to have the leather lifting issue but for one of our XC70's to receive new replacement dashes that have defects and for Volvo to make us feel like there will never be another defect free leather dash for these vehicles is ridiculous. This is NOT a 20 year old legacy vehicle. What kind of product support is that? Now we are worried about our other 2016 XC70 that has a good leather dash. If the leather starts lifting on that dash apparently Volvo has no defect free replacements.
2. The center consoles started making creaking and popping noise and would sound like crap. I don't understand it because we had two 2015 Volvo dealer loaners for long periods of time while our old Volvos were in for service with the same exact center console and they were completely solid and quiet. We've dealt with this for months during our ownership but so far it seems our dealer has fixed the issue a second time by taking apart the center consoles and applying foam tape underneath but we're concerned the noise will return. My wife believes it might have to do with the dashes being replaced.
3. Intermittent fluttering noise coming from driver side vent area or under dash in one new Volvo. It seems to only happen under moderate acceleration or steady throttle application when in boost after first driven or if it had been sitting a while and driven again. I thought it might be something to do with a vacuum line or climate control underneath the dash like an older Volvo we owned but the dealer ended up replacing the exhaust manifold gasket.
4. Transmissions have an intermittent bump when stopping and sometimes violent hard bump. We have never experienced anything like this in any of the Volvos we have owned or loaners we have driven for long periods of time. I believe this is due to an intermittent delayed downshift at times when braking. Dealer reset transmission adaptives. The software was already updated and there are no updates so I feel like this will never get resolved. These vehicles have been out for a while and Volvo should release a new software update.
5. Steering wheel vibration that can sometimes be felt during braking at times. It feels like a pulsating or shaking like with warped rotors and started with both of our new Volvos under just 10,000 miles. I don't understand because our 2005 Volvos never once had steering wheel vibration like this. This issue is concerning because I feel like Volvo brake rotors are warping prematurely. This has been resolved and we thank Volvo and our dealer for resolving this.
6. Infotainment system rebooting itself repeatedly in our other new Volvo for over an hour while trying to use Navigation during two trips and kept hanging on Volvo logo. A couple of months later when driving and listening to the radio everything went quiet while infotainment system rebooted itself and was hanging on Volvo logo. Dealer had installed another software update in an attempt to correct this issue that we hoped would resolve it. We provided photos to Volvo Dealer and for Volvo Field Technician to prove this was actually happening but according to report nothing was done about this issue.
7. Fuel Economy very disappointing. I expected more in terms of fuel economy from a 4cyl with an 8 speed transmission. We have been able to get better fuel economy from our old 2005 5cyl Volvos rated for less fuel economy. I believe the extra turbo boost to compensate for having one less cylinder may hurt real world fuel economy more than Volvo realizes. The more turbo boost you run the more fuel is dumped every time you press the accelerator even a little and are in boost and this is why I think fuel economy is disappointing.
8. I noticed Eco Mode and thought this would help with fuel economy so I tried it on a trip during the summer. I was burning up when using it like there was no AC then I finally realized it turns OFF the Air Conditioning! I did go through the Volvo XC70 Owner's Manual but guess I missed that. On most days the AC needs to be on or it will get too warm or muggy and on colder days the windows start to fog up. I figured out I could manually turn the AC back on.
The problem with Eco Mode is that it seems to disengage engine braking and feels very hard on the brakes because it doesn't downshift when you take your foot off the accelerator. I only use this on the freeway when driving at a steady speed. It is also a distraction having to turn Eco Mode on then the AC back on then turn it off when other drivers are slowing down or braking. I will go over some very simple things that I believe Volvo could do to improve fuel economy and how Volvo can also improve Eco Mode on another page.