Past Volvo Warranty Experience

Past Warranty Experience With 2005 Volvo V70

 

My wife and I purchased a Certified Preowned 2005 V70 with around 34,000 miles I believe in 2009. It felt like every time we tried to use the Volvo Certified Preowned Warranty nothing was covered and we had to pay out of pocket.

The windshield washer never worked even though Volvo Certified Preowned. Volvo Dealer said something about a hose that was pinched and damaged (seemed like during manufacturing) - Not Covered. The passenger airbag off light would come on intermittently when someone was in passenger seat but Volvo Dealer could not duplicate this. Volvo Dealer had recommended CAN software update - Not Covered. Transmission shifting overactive and would shift excessively back and forth between gears when driving on the freeway. Volvo Dealer recommended transmission software update - Not Covered.

I believe we had to pay several hundred out of pocket to fix the windshield washer that never worked and for the CAN update for passenger airbag off when passenger sitting in seat and transmission overactive shifting issue which was also resolved. I never complained but after the way I have been treated regarding my new XC70 I now feel Volvo should also reimburse me.

The engine also had an intermittent long crank issue sometimes taking about 10 seconds to start. Dealer could never duplicate this. To the dealer's credit I replaced the battery, sensors, ignition coils then at higher mileage paid them to replace control modules (fuel control module, ECU and CEM) spending thousands trying to fix the issue and the issue continued. I replaced almost every single related part except the fuel pump. I now feel Volvo should also reimburse the over $3000 spent trying to fix this - Could never get fixed

 

 

 

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