My Volvo Warranty Service And Quality Experience


New 2016 Volvo XC70 leather dash issues with leather lifting. Volvo was replacing these leather dashes under warranty with replacement dashes that have defects as shown below.

We purchased our new Volvos trusting Volvo to follow an industry standard providing defect free replacement parts under warranty. Now we are stuck with a leather dash that has defects and have to worry since Volvo has made us feel like there will never be another defect free replacement. Is this the kind of Warranty Service Volvo provides?


New 2016 Volvo XC70 Leather Dash Issues. Original dash had leather starting to lift in one area. This is how vehicle had been returned to us after new replacement dashes are installed.





Our other 2016 Volvo XC70 Leather Dash that was replaced under warranty by Volvo dealer we purchased it from because the leather was starting to lift. This is how the original dash looked and how these leather dashes are supposed to look.





New replacement Volvo Leather Dash showing manufacturing defects. We were told Volvo was going to explain issues to the supplier and we waited patiently for months trusting Volvo would resolve this. Volvo continued to supply our dealer with dashes that had the same manufacturing defects because they are not being manufactured correctly and Volvo would not resolve.






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